Refund Policy

At CapriLeo & Co, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, we’re here to help.

1. Returns

• Items are eligible for return within 30 days of delivery.

• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

• Custom or personalized items are not eligible for returns unless they arrive damaged or defective. 

2. Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 10 business days and automatically applied to your original payment method.

3. Exchanges

• If you received a defective or damaged item, we’re happy to exchange it for the same item. Please contact us at [your email address] to initiate the process.

4. Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or damaged.

• Original shipping costs are non-refundable.

5. Contact Us If you have any questions about our refund policy, please contact us at: Email: caprileo.co@gmail.com